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The historic Furama Hotel Dalian, a 30-storey, 620-room luxury hotel in northeast China, installed a Vulcan S25 on the hot water heat exchanger inlet. After 10 months, hard scale was removed from heat exchanger fins, shower heads stayed clean, and rusty water issues on floors 12-25 were eliminated—saving energy and maintenance costs.
Furama Hotel Dalian is a luxurious five-star hotel with a long history in northeast China. This landmark 30-storey building houses a total of 620 guest rooms, making it one of the largest and most prestigious hotels in the region.
With such a large operation, maintaining consistent water quality across all floors is a significant challenge. Guests expect clean, clear hot water for bathing, spotless bathroom fixtures, and reliable comfort. The hotel was experiencing persistent problems: rusty water from hot water pipes, unsightly scale buildup on shower heads, and scaling on critical heat exchanger fins—all affecting guest satisfaction and operational efficiency, particularly on floors 12 through 25.
30
Storeys
620
Guest Rooms
14
Floors Resolved

The hotel faced a combination of serious water quality issues affecting guest experience and equipment efficiency:
Rusty Bath Water: Guests on floors 12-25 complained of discolored, rusty water from hot water pipes.
Shower Head Scale: A thick layer of scale would build up on shower head surfaces, giving them a dirty, neglected appearance.
Heat Exchanger Fouling: Hard scale between the fins of the heat exchanger was affecting heat transfer efficiency.
Blocked Outlets: Scale buildup was clogging shower head nozzles, reducing water flow and pressure.
The solution needed to address both existing scale and ongoing prevention, while being safe for a hotel environment and capable of treating water for 14 floors from a single installation point.
Hotel: Furama Hotel Dalian
City: Dalian
Country: China
Building: 30-storey West Building
Model: Vulcan S25
Location: Inlet pipe of hot water volumetric heat exchanger
Floor: 31st floor of West Building
Pipe: DN80 copper pipe (3 inches / 80 mm)
Scope: Solves scale problems on floors 12 to 25

BEFORE
The hard scale between the fins affected heat transfer efficiency and rusting caused rusty water problems.

AFTER 10 MONTHS
The fins were not cleaned before installing the Vulcan S25. 10 months later, the hard scale was removed and some areas revealed the original copper colour.
Vulcan has improved water quality and saved energy and manual cleaning costs.

BEFORE
After using shower heads, a layer of scale would build up on the surface, giving it a dirty look.

AFTER 10 MONTHS
No more scale build-up on the surface of the shower heads, and the water outlet is no longer blocked.
This saves the cost of replacing and cleaning nozzles.
Clear, clean hot water for all guests
Shower heads stay clean, no clogs
Restored heat transfer, energy savings
No nozzle replacement, reduced cleaning
Vulcan S25 Specifications
Max Pipe Diameter: | 2.5 inches (63 mm) |
Max Flow Rate: | 125 GPM (28 m³/h) |
Power Consumption: | 5 - 10 W |
Connection: | Non-invasive (wraps around pipe) |
Maintenance: | Zero |
Installed On: | DN80 copper pipe (3"/80mm)* |
*The S25 can be used on pipes up to 2.5 inches (63 mm) for optimal performance. Installation on a DN80 pipe may require evaluation.
*Login for pricing and exact specifications.
The Furama Hotel Dalian case study is a powerful demonstration of Vulcan's ability to solve complex, multi-floor water problems from a single installation point. By treating the water at the heat exchanger inlet on the 31st floor, the S25 eliminated rusty water, removed stubborn scale from heat exchanger fins, and kept shower heads clean across 14 floors. The visible before-and-after proof after just 10 months speaks for itself—saving energy, reducing maintenance, and restoring guest satisfaction.
Join leading hotels in China and worldwide in choosing Vulcan for proven, chemical-free scale prevention.
Waslix (Vulcan Mineral Descaler) provides non-chemical, maintenance-free scale prevention using impulse technology. This case study documents the installation of a Vulcan S25 at the Furama Hotel Dalian in China, solving rusty water and scale problems on floors 12-25 with visible results after 10 months.

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